Entitlement Rate means the commission rate is to be based on the sales amount achieved either monthly, quarterly or yearly.
Go to Sales Commission Report > Entitlement Rate Maintenance,
To add a new entitlement rate, click on New,
Note: The rate % of entitlement can also be set from 0% to 100% when it is used together with Document Rate or Item Rate to form a commission plan. For example, for amount <= 100000, the entitlement is 100% (which means 100% of Document rate or Item rate), and for amount <=75000, the entitlement is 80%.... and so forth.
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